Review topics: ["quality","customer service","shipping","trunk","fabric","size","daughter","gift","material","stitching","touch","keepsake","packaging","design","expectations","box","pattern","craftsmanship","embroidery","color","team","keep","piece","chest","detail","friend","memories","place","experience","lock"].
Reviews
Perfect Bridal Gift
"I ordered the Petite Bridal Trunk for a friend’s wedding gift in the timeless trellis pattern and white exterior. It shipped quickly for a custom monogrammed item and arrived in perfect condition. I can’t wait to gift it to her!"
— Emily M. (5/5)
"Ordered a Petite Keep grand trunk during the warehouse sale. It was stated they would have minor imperfections. When the trunk arrived, there was a big dent and hole in the side of the trunk.I do not consider this to be a minor imperfection. Very disappointed in the condition of the trunk. Considering with shipping, I paid $285. I wish there was the ability to attach a photo to show how damaged the trunk I received was. My advice is not to order a trunk from them during a warehouse sale."
— Tania (1/5)
I believe yall were able
"I believe yall were able to expedite the shipping in order for the trunk to make it for my son’s memorial. It is so sweet to have a memory trunk for the time we had with him on this earth. It’s beautiful."
— Katie G. (5/5)
Product is beautiful! I made
"Product is beautiful! I made a mistake on my order and they worked with me to make it perfect. I was so thankful for their prompt, kind and very helpful team. I love your service and your product. I can’t wait to give it to my daughter."
— michelle j. (5/5)
The assembly and delivery time
"The assembly and delivery time was so fast. I had my trunk within 15 days of purchase. The quality and craftsmanship of this piece is unmatched. The attention to detail is seen in every aspect."
— Troi T. (5/5)
It is gorgeous. I am
"It is gorgeous. I am so excited to give it to my daughter. Right down to the packaging was beautiful. Her wedding was postponed and they worked with me to change the embroidery and put the new date. Very appreciative. I will be ordering one next year for my son’s fiance. It just took a little longer than I hoped for. If I didn’t change her shower date it never would have made it on time."
— Kim H. (5/5)
Beyond Thrilled
"Beyond thrilled with the Mini Trunk I received for my granddaughter. I was worried it wouldn’t arrive in time for my daughter’s baby shower and reached out with my concern. I was ensured that they would make it a priority and it came a week earlier than expected. The quality of the trunk is amazing. The inside is lined beautifully and the engraving was so tastefully done. I will definitely be purchasing again."
— Melinda R. (5/5)
Mini trunk
"Absolutely perfect! Looked exactly how I envisioned and the mother to be loved it! Thank you so much. -Hannah L. Atlanta"
— Jake L. (5/5)
Just a beautiful, beautiful piece.
"Just a beautiful, beautiful piece. My future DIL loved it. Customer service was top notch and very nice too…when I reached out worried about delivery in time for her shower, they assured me they would make sure it got here on time…promises made, promises kept. I will be a repeat customer…thank you so much!!"
— Lisa F. (5/5)
I loved the product. Your
"I loved the product. Your company needs a mobile number to reach someone. My shipment took a month. No one called, emailed, or texted me that there had been a delay in blue trunks. Had I not have reached out to you, my daughter-in-law would not have received her gift before her shower. It made it to my house one day before. You are very hard to get a hold of. Product - good Customer service- terrible."
— Shelley F. (5/5)