Petite Keep is reimagining keepsakes through modern personalization, curated aesthetic, and intentional design. We exist to inspire memories and cultivate tradition.

We are growing our team and hiring for the following roles! If you think you'd be a great fit, please email both your resume and a cover letter to hello@petitekeep.com with the title of the role you are applying for in the email subject line.

We're so excited to hear from you!  

 

Customer Experience Lead

We are looking for a PK teammate to help provide best-in-class experiences to our customers. We strive to provide Petite Keep customers with memorable experiences each and every time they contact us. You will be key in bringing the PK brand experience to life. You will answer questions and help solve any issues that may arise via our PK customer touchpoints: email, live chat, text, and phone. We're looking for someone who exudes a positive, energetic attitude and is obsessed with delighting the PK customer!

We are looking for someone who can brainstorm creative approaches to delighting customers, identify and recommend opportunities with the CX process, build out PK's CX insights (via surveys, industry research, focus groups, etc.), and work cross-functionally. The ideal PK candidate will be energetic, adaptable, positive, organized, a self starter, and have incredible communication skills.

What we offer at PK:

  • A hard working, energetic, fun loving team 
  • Open vacation policy
  • PK Product Allowance!

 

Director of Operations

We are looking for a detail oriented, proactive Director of Operations.  You will own the supply chain, manage external relationships, and forecast demand.  You will work cross-functionally, developing the lifecycle of new products, collaborating with the internal PK team, and recommending the most optimal path forward. You will lead our factory relationships, and you will work to drive efficiency across our supply chain. 

We are looking for someone who is energetic, analytical, and genuinely excited to make a difference. You are a great communicator, feel comfortable operating with a sense of autonomy, and you aren't afraid to jump into a fast paced, start-up company. The ideal PK candidate will be adaptable, positive, organized, a self starter, and have incredible communication skills. 

What we offer at PK:

  • A hard working, energetic, fun loving team 
  • Open vacation policy
  • PK Product Allowance!